Support
Shipping & Returns
Shipping Policy
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Bezorging op dezelfde dag is mogelijk, controleer het label "ready for delivery" in de webshop of stuur een bericht naar:
+32 471 83 31 51 ​
Geef in je bericht aan waar je naar op zoek bent: boeket/bloemstuk, rond hoeveel moet het zijn, kleur ​
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Standaard levering ​ ​
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Dinsdag
Woensdag,
Donderdag
Vrijdag
Zaterdag
Zondag
(plaats uw bestelling 24 uur op voorhand, liefst voor vrijdagavond)
Maandag
(alleen die kunnen worden geleverd met het label "direct leverbaar" tenzij je het uiterlijk vrijdagavond hebt besteld. ​
Plaats uw bestelling 24/48 uur voor levering en geef uw gewenste dag en tijdsperiode aan! Mocht het op dat moment niet mogelijk zijn, dan neem ik contact met je op. ​
​ Bedankt! ​
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Met liefde, Jutka
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Scheepvaartgebied:
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Binnen 23 Km van Leuven
Buiten de 23 km zie hieronder
Vlaams - Brabant
Waals - Brabant - postcodes beginnen met 13**
Limburg - postcodes beginnen met 35**, 39**, 36**
Wilt u uw bloemen buiten deze regio laten bezorgen? of je postcode werkt niet... Neem contact op:
+32-471-83-31-51 ​ ​ ​
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Same day delivery is possible, check the "ready for delivery" label in the webshop or message to:
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Indicate in your message what you are looking for: bouquet/flower arrangement/ your budget/, colour
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Standard Delivery
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Tuesday
Wednesday,
Thursday
Friday
Saturday
Sunday
(place your order 24h in advance, preferable by Friday evening)
Monday
(only those can be delivered what has"immediately available" label unless you ordered it the latest Friday evening.
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Please place your order 48h before delivery and indicate your preferred day and time period! In case it is not possible on that time frame I will contact you.
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Thank you!
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With Love,
Jutka
Shipping area:
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Within 23 Km from Leuven
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Other Areas:
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Flemish - Brabant
Walloon - Brabant - some area - post codes start with 13**
Limburg - some area - post codes start with 35**, 39**, 36**
Would you like your flowers to be delivered outside of these region?
or your post code doesn't work ...
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Please contact:
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Return & Exchange Policy
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Your order is created specially for You by me!
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All bouquets / flower arrangements are unique, and created from fresh seasonal flowers, your bouquet going to be a very similar one, like the one on the photo, but I can not guarantee you the exact same flowers in it, just the style and colour range unless you ordered red roses, red roses are always red roses obviously that can not be replaced with anything else. The other type of the flowers depend on the season, and the availability in the wholesaler. If you looking for an authentic bouquet created from different flowers, you are at the right place.
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I always send a photo about your order before I deliver it, if you really don't like it you can say and we can find a solution. Thereafter I can not accept any further complains or returns.
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​I like to deliver the flowers between a suggested time frame, you have the opportunity to indicate your preferred time frame, if that does't work for me I will contact you after I received your order request.
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In case the receiver is not at home in the suggested hour, I will leave a note that she or he can contact me because of their "surprise"and also inform the sender about the situation.